FAQs

1️⃣ How can I place an order?

Simply browse our collection, select your favorite items, and proceed to checkout. If you need assistance, DM us on Instagram: @lin_designs_1.

2️⃣ What payment methods do you accept?

We accept cash on delivery and other available payment options displayed at checkout.

3️⃣ How long does shipping take?

delivery takes 2-5 business days, depending on your location.

4️⃣ Can I exchange or return an item?

  • You have 10 minutes to check your package upon delivery. If you choose not to accept it, you can return it on the spot.
  • After acceptance, no exchanges or refunds are allowed, except for defective items.

5️⃣ What if I receive a defective item?

If you receive a defective item, we offer a full refund, and the shipping fee will be covered by us. The product must be in its original condition.

6️⃣ Do I have to pay for shipping if I refuse the package?

Yes, shipping fees are non-refundable and must be paid in all cases.

7️⃣ How can I contact customer support?

For any inquiries, DM us on Instagram: @lin_designs_1 💬✨

Still have questions? We’re always here to help! 😊